Exclusively Yours Favors

RETURNS POLICY

Personalized items, Edible items and After events cannot be returned. If for any reason you are not satisfied with the product, you may return so. You need to email us at info@exclusivelyyoursfavors.com within 48 hours of receiving the shipment. On the subject line please state your invoice number. On the email please let us know the reason for your return. We will email you with the Return authorization code and information on how to return. Please be advised there will be 20% restocking fee from the merchandise. Shipping costs are non refundable. 

If you are exchanging the product, then there will not be any 20% restocking fee. Your exchange order has to be equal or higher value. You do need to pay for the shipping for the exchange order. You also need to email us at info@exclusivelyyoursfavors.com within 48 hours of receiving the shipment. On the subject line please state your invoice number. On the email please let us know the reason for exchanging. 

We will email you with the return authorization code and information on how to exchange. Please be advised that your exchange order will ship out once we receive your returns. 

Once our warehouse receives your returns, we will examine the each of the product before we give you the credit. If there’s any damages, you will be notified and you can claim that with UPS or FedEx. You will receive an email once we receive your return product and you will receive an email once your money has been returned to your account. 

Cancellation


Due to the fast process which orders are processed, it is always not possible to cancel or change. Please email us at info@exclusivelyyoursfavors.com and we will do everything possible to change or cancel the order. 

Please be advised that there will be 10% cancellation fee. 

Any orders placed RUSH or Personalized cannot be changed or cancelled. 

We process the personalization as you provide us. We do not edit or change any personalization. Please double check the spelling, grammar and dates before you submit order.